# TAP

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## Shop

- [Store](https://tap.rw/store/): Browse the TAP store: hand-picked electronics, fashion, personal care, and home goods. Same-day Kigali delivery, free over RWF 40,000.
- [Arrivals](https://tap.rw/arrivals/): New arrivals at TAP — fresh electronics, beauty, and home goods landing every Monday. Hand-picked by our team, same-day delivery in Kigali.
- [Deals](https://tap.rw/deals/): Real prices, real discounts. Hand-picked deals at TAP refreshed every Monday — no fake countdowns, no inflated MSRP, free Kigali delivery over RWF 40,000.
- [Bestsellers](https://tap.rw/bestsellers/): TAP bestsellers — what Kigali shoppers buy and recommend most. Ranked by real order volume from the last 30 days, never paid placement.
- [Made in Rwanda](https://tap.rw/made-in-rwanda/): Crafted in Rwanda, shipped from Kigali. Discover products from Rwandan makers — supports the local economy, hand-picked quality, same-day delivery.
- [Gift Guide](https://tap.rw/gift-guide/): Gifts they'll actually use. Hand-picked picks from TAP — gift wrapping, direct delivery to the recipient, easy 30-day returns if they'd prefer something else.

## About TAP

- [About Us](https://tap.rw/about-us/): Built in Kigali for Rwanda. Meet TAP — the curated marketplace promising hand-picked products, same-day delivery, and warranties handled in-house.
- [Contact Us](https://tap.rw/contact-us/): Talk to TAP. WhatsApp the team for instant help, browse the FAQ for quick answers, or send a message — we reply within 2 hours.

## Customer support

- [Help &amp; FAQ](https://tap.rw/help/): Help and FAQ for TAP shoppers. Find answers about delivery, returns, payments, warranties, and orders — or chat with our team on WhatsApp.
- [Track order](https://tap.rw/track-order/): Look up the live status of your TAP order — no account needed. Paste your order ID from the SMS or email confirmation we sent.
- [Returns &amp; Refunds](https://tap.rw/returns/): 30-day returns at TAP. Free pickup in Kigali, Mobile Money refunds in 24 hours, no restocking fee. Here's exactly how the return process works.
- [Shipping &amp; Delivery](https://tap.rw/shipping/): TAP shipping and delivery. Same-day in Kigali (order before 2pm), 2–4 business days across Rwanda, or free pickup at one of our counters.
- [Warranty Policy](https://tap.rw/warranty/): TAP handles manufacturer warranty claims in-house so you don't chase the brand. 12-month warranty on most electronics — repair, replace, or refund.

## Legal

- [Privacy Policy](https://tap.rw/privacy/): How TAP collects, uses, and protects your personal data — written to comply with Rwanda's Law N° 058/2021 on the protection of personal data and privacy.
- [Terms &amp; Conditions](https://tap.rw/terms/): TAP Terms and Conditions — the agreement governing your use of tap.rw and any purchase from us. Written in plain language, governed by Rwandan law.
- [Cookies Policy](https://tap.rw/cookies/): What cookies and similar technologies TAP uses, why we use them, and how to control them. Categories explained, third parties listed, controls clear.

## Optional

- [Full content corpus]( https://tap.rw/llms-full.txt )
