Legal review required. The text below is a working draft. Have a qualified Rwandan attorney verify and finalise every clause before publishing — and pair this page with a cookie-consent banner for non-essential categories.
What cookies are
Cookies are small text files placed on your device by the websites you visit. They let a site remember your actions and preferences (language, login, items in your cart) so you don't have to re-enter them each time. Other technologies — local storage, session storage, pixels — work in similar ways and are covered by this policy.
How we use cookies
TAP uses four categories of cookies:
1. Strictly necessary
Required for the site to function. They keep you signed in, remember your cart, and protect against fraud. These cannot be disabled.
2. Preferences
Remember your choices — language, currency, recently viewed products — to give you a smoother experience.
3. Analytics
Help us understand how shoppers use the site so we can improve it. They tell us which pages are popular, where people get stuck, and how the site performs. We use aggregated data — we don't track individuals.
4. Marketing
Set by advertising partners (only when you opt in) to show you TAP ads on other sites and measure their effectiveness. We do not use them for behavioural profiling.
Cookies we set
| Cookie / storage key | Purpose | Lifetime | Category |
|---|---|---|---|
| tap-cart | Remembers items in your cart between visits. | 30 days | Necessary |
| tap-wishlist | Saves your wishlist locally on this device. | 180 days | Preferences |
| tap-recent | Recently-viewed products surfaced on the home page. | 30 days | Preferences |
| wordpress_* | Session and login state for admin users. | Session | Necessary |
Third-party cookies
Some pages embed services that set their own cookies:
- Google Analytics — usage analytics. Set only with your consent.
- DPO Group / Mobile Money providers — payment processing on the checkout page.
- WhatsApp — when you click the WhatsApp link, the WhatsApp Web app may set its own cookies.
These third parties have their own privacy and cookie policies. We don't control how they collect or use data once you interact with them.
How to control cookies
You can control non-essential cookies in three ways:
- Our consent banner shown on your first visit lets you accept or reject categories.
- Browser settings let you block or delete cookies entirely. Most browsers also offer "Do Not Track" — we honour this signal where technically possible.
- Third-party opt-outs — Google Analytics offers a browser add-on to opt out across all sites.
Note that blocking strictly-necessary cookies will break parts of the site (login, cart, checkout).
Changes to this policy
We may update this policy as we add or remove tools. The "Effective" date at the top reflects the most recent version.
Contact
Questions about cookies: .